Introduction
Auxilium (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at auxilium.com and our secondary research report generation services.
Information We Collect
Personal Information
- Account registration details (name, email address, company information)
- Payment and billing information for subscription services
- Communication records (support inquiries, feedback)
Usage Information
- Service usage data and report generation activity
- Technical information (IP address, browser type, device information)
- Website analytics and performance data
How We Use Your Information
We use your information to:
- Provide and maintain our AI-powered research services
- Process payments and manage subscriptions
- Communicate with you about your account and services
- Improve our platform and develop new features
- Comply with legal obligations
Data Security and Privacy
State-of-the-Art Security: We implement industry-leading security measures to protect your data, including encryption, secure servers, and regular security audits.
Private System Architecture: Unlike public AI platforms, we operate our own proprietary system that ensures your data remains completely private and secure.
No Public LLM Sharing: We do not share any of your information or data with public Large Language Models (LLMs) or third-party AI services. All processing occurs within our secure, private infrastructure.
Data Isolation: Your research data, reports, and business information are kept strictly confidential and are never used to train external AI models or shared with other users.
Information Sharing
We do not sell, trade, or share your personal information with third parties, except:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your account and data
- Opt out of non-essential communications
- Export your data in a portable format
Cookies and Tracking
We use essential cookies to ensure proper website functionality and may use analytics cookies to improve user experience. You can control cookie preferences through your browser settings.
Third-Party Services
Our payment processing is handled by secure, industry-standard providers. We do not store credit card information on our servers.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or website notice.
Contact Information
For privacy-related questions or requests, please contact us at:
Email: reports@ask-auxilium.com
Address: New York, USA
Compliance
This policy complies with applicable privacy laws including GDPR, CCPA, and other relevant data protection regulations.